Privacy Policy

1. Introduction

Upgrowth Limited ("we", "us", "our") operates BestVisa. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with GDPR and applicable data protection laws.

2. Information We Collect

• Account information: name, email address, password
• Payment information: billing address, payment method (processed by Stripe)
• Usage data: IP address, browser type, device information, log data
• Communications: support messages, feedback

3. How We Use Your Information

We use your information to: (a) provide and maintain the Service; (b) process payments and manage subscriptions; (c) communicate with you; (d) improve our Service; (e) comply with legal obligations.

4. Data Sharing

We share data with: (a) service providers (Stripe for payments, email providers); (b) law enforcement when legally required. We do NOT sell your personal information.

5. Data Security

We implement industry-standard security measures including encryption and secure servers. However, no internet transmission is 100% secure.

6. Your Rights (GDPR)

7. Data Retention

We retain your data as long as necessary to provide the Service and comply with legal obligations. Upon account deletion, we delete or anonymize your data within 30 days.

8. Cookies

We use cookies for authentication and preferences. See our Cookie Policy for details.

9. International Transfers

Your data may be transferred to and processed in New Zealand and the United States. We ensure appropriate safeguards are in place.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this Privacy Policy. Material changes will be communicated via email or through the Service.

12. Contact

For privacy questions, contact support@upgrowth.co.nz or write to Upgrowth Limited, New Zealand.